Privacy

Last updated 19 August 2026. Written in plain English on purpose.

The short version

Partway has no accounts, so there is no profile of you to build. A search is a set of places, a departure time, and optionally two first names. It lives on our servers for 90 days so your plan can be reopened and shared, then it deletes itself. That is most of the story.

What we store

• Searches — the places you typed, the departure time, an optional railcard, and optional first names (like "Sam" and "Alex"). Kept 90 days, then deleted automatically.
• Driver links — which stations you ticked and which one the driver chose. Kept until a month after the travel date, then deleted automatically.
• Rate-limit counters — a salted hash of the calling address, kept for two minutes to stop abuse. The address itself is never written down.
• Operational logs — kept 14 days so we can fix faults. They do not contain your addresses.

What we never collect

No accounts, passwords, emails or phone numbers. No payment details: booking happens on the retailer's own site. No advertising or analytics trackers, and no cookies on this website. The app keeps your search history on your phone, not on our servers; delete the app and it is gone.

Who else is involved

To answer a search, our servers (Amazon Web Services, London region) look up routes and stations with Mapbox, public transport journeys with TravelTime, and trains and fares with National Rail data services. Your searched places are sent to those services as part of the lookup; your name never is. The drive geometry comes from OpenStreetMap contributors.

The driver's link

The link you send a driver shows the stations you ticked, the detour each one costs, and your first name if you gave one. It never shows prices, train times, or where you are ultimately going. Anyone with the link can open it, that is what makes it work with no accounts, so share it like you would any private link.

Questions

Partway is made by Comtev Ltd (UK). Reach us via comtev.com.